Add more data to your eSIM without reinstalling it
Running out of mobile data while traveling can interrupt navigation, messaging, bookings, and other important services.
A Figabytes eSIM top-up allows you to add more data to your existing eSIM without removing, reinstalling, or scanning a new QR code.
This guide explains how eSIM top-ups work, when to top up, and what to check before adding more data to your plan.
What is an eSIM top-up?
An eSIM top-up lets you add additional data to an active eSIM plan already installed on your device.
Instead of:
- Purchasing another SIM card
- Reinstalling the eSIM
- Scanning a new QR code
You simply increase the available data on your existing eSIM profile.
When should I top up my eSIM?
You may want to top up your eSIM if:
- Your remaining data is running low
- Your trip is longer than expected
- You are using more data than planned
- Your eSIM is still active but nearing its limit
Adding data before reaching zero helps avoid interruptions during travel.
How to top up your eSIM
Step 1: Sign in to your Figabytes account
Visit Figabytes and sign in using the email associated with your eSIM purchase.
Step 2: Open “My eSIMs”
After signing in, open the My eSIMs section from your account dashboard.
There you can view:
- Active eSIMs
- Remaining data
- Validity information
- Available top-up options
Step 3: Select the eSIM you want to top up
Choose the active eSIM that requires additional data.
If the plan supports top-ups, a Top Up or Add Data option will appear.
Step 4: Choose a top-up package
Select the amount of additional data you want based on your travel needs.
Available options may vary depending on the plan and destination.
Step 5: Complete payment
Finish the checkout process securely through the website.
Once payment is confirmed:
- Additional data is added to your eSIM
- No reinstallation is required
- No new QR code is needed
Step 6: Continue using your eSIM
In most cases, your additional data becomes available immediately.
You can continue using mobile data without restarting your device.
Do I need to reinstall the eSIM after topping up?
No.
A top-up only increases the available data allowance on your current eSIM.
Your existing eSIM profile remains active and installed on your device.
Important things to know about top-ups
Top-ups usually require an active eSIM
In most cases:
- Your eSIM must still be active
- Expired plans may not support top-ups
If the eSIM has already expired, you may need to purchase a new plan instead.
Top-ups may not extend validity
Some top-ups:
- Add additional data only
- Do not extend the original validity period
Always review the plan details carefully before purchasing a top-up.
How to check if your eSIM supports top-ups
You can verify this by:
- Signing in to your Figabytes account
- Opening My eSIMs
- Checking whether a Top Up option appears
If no top-up option is available, the plan may not support additional data purchases.
Tips to avoid running out of data
To manage your data more effectively while traveling:
- Monitor usage regularly
- Use Wi-Fi whenever possible
- Download maps and media offline
- Top up before your remaining data reaches zero
Common top-up issues
Top-up option not visible
- Refresh the page
- Sign out and back into your account
Data not working after top-up
- Restart your phone
- Confirm the correct eSIM is selected for mobile data
eSIM already expired
If your plan has expired, you may need to purchase a new eSIM instead of topping up.
Need help with a top-up?
If you experience issues adding data or are unsure whether your plan supports top-ups, visit Figabytes for additional support and assistance.