Using your Figabytes eSIM as a hotspot (tethering) is a great way to share your mobile data with a laptop, tablet, or another device while traveling.
But sometimes, the hotspot may not connect or may stop working.
This guide explains why hotspot issues happen and the quick steps to fix them on both iPhone and Android.
🔍 Common Reasons Hotspot May Not Work
Hotspot problems usually happen due to:
- Incorrect APN settings
- Hotspot not enabled on the device
- Data line not set to Figabytes
- Low/weak network signal
- Power-saving or data-saving modes
- VPN or firewall interference
- Temporary network congestion
- Device restrictions (regional firmware differences)
Most of these are easy to solve.
✅ Fix 1 — Ensure Mobile Data Is Set to Figabytes
Your phone must use Figabytes as the primary data line.
iPhone
Settings → Mobile Data → Mobile Data Line → Figabytes
Android
Settings → Network & Internet → SIMs → Mobile Data → Figabytes
If your home SIM is selected for data, hotspot will not work.
✅ Fix 2 — Turn Hotspot ON (Correct Setting)
iPhone
- Settings
- Personal Hotspot
- Turn on “Allow Others to Join”
- Make sure Maximize Compatibility is ON if you have connection issues
Android
- Settings
- Hotspot & Tethering
- Enable Wi-Fi Hotspot
✅ Fix 3 — Add or Verify the APN Settings
Hotspot often fails if the APN is missing or incorrect.
Use the APN provided in your Figabytes order email.
iPhone
-
Settings → Mobile Data
-
Mobile Data Network
-
Enter APN under:
- Mobile Data
- Personal Hotspot (same APN)
Restart your phone afterward.
Android
- Settings → Network & Internet → Mobile Networks
- Access Point Names (APN)
- Add new APN
- Enter the Figabytes APN
- Save → Restart device
✅ Fix 4 — Turn Data Roaming ON
Since the Figabytes eSIM relies on roaming networks while abroad:
iPhone
Settings → Mobile Data → Figabytes → Data Roaming ON
Android
Settings → SIMs → Figabytes → Roaming ON
Without roaming, hotspot & data may stop working.
✅ Fix 5 — Disable VPN, Firewalls, or Data-Saver Modes
VPNs and security apps can block hotspot functionality.
- Turn VPN OFF
- Disable Data Saver Mode
- Turn off Low Power Mode or Battery Saver
Try hotspot again.
✅ Fix 6 — Reset Hotspot / Network Settings
iPhone
Settings → General → Transfer or Reset → Reset Network Settings
Android
Settings → System → Reset Options → Reset Wi-Fi, Mobile & Bluetooth
(Note: This will remove saved Wi-Fi networks.)
✅ Fix 7 — Try Hotspot on Another Device
If hotspot works on another device, the issue is with:
- Laptop’s network adapter
- Tablet Wi-Fi settings
- VPN/security software
Try:
- Forget network → reconnect
- Restart laptop/tablet
- Disable firewall temporarily
🧪 Fix 8 — Check Signal Strength
Hotspot needs strong 4G/5G signal.
If you have only 1–2 bars:
- Try moving near a window
- Switch between 4G/5G if your menu allows
- Toggle Airplane Mode ON → OFF
🧩 If Hotspot Is Still Not Working
Send Figabytes Support the following:
- Your device model
- iOS/Android version
- Screenshot of APN settings
- Screenshot of Hotspot settings
- Screenshot of SIM/Mobile Data page
- Your order ID
We will help diagnose the issue and provide the correct configuration.
🎉 Summary
Hotspot issues with Figabytes eSIM are usually caused by:
- Wrong data line
- Missing APN
- Roaming turned off
- VPN interference
- Weak network signal
Most cases are fixed by:
- Setting Figabytes as the main data SIM
- Adding APN
- Enabling roaming
- Restarting the device
Once configured, your Figabytes hotspot should work smoothly anywhere you travel.