Your Figabytes eSIM may provide a strong connection in one location and a weaker connection in another, even within the same country or city.
This is normal for mobile networks. Figabytes eSIMs connect to supported local network partners, and actual coverage depends on factors such as your location, nearby network infrastructure, buildings, terrain, network congestion, and available network technology.
If you're experiencing weak or inconsistent coverage, here's what you need to know and what you can try.
Mobile coverage isn't identical everywhere.
Your connection can change as you move between:
Your device continuously communicates with nearby mobile network infrastructure and may switch networks or network technologies as you travel.
No.
Figabytes travel eSIMs connect through supported local network partners at your destination.
The available network can vary depending on:
A regional or global eSIM may also use different network partners as you travel between countries.
Buildings can reduce mobile signal strength.
Your connection may be affected by:
If your connection becomes weak indoors, try moving closer to a window or going outside to see whether the signal improves.
Mobile networks generally have stronger infrastructure in populated areas.
Coverage may be more limited in:
If you're traveling outside major cities, temporary reductions in signal strength or network speed may occur.
Yes.
Even with strong signal bars, mobile data performance can decrease when many people are using the same network simultaneously.
Network congestion is more common in places such as:
Your connection may improve once you move to another location or when network demand decreases.
Yes.
Your phone may automatically switch between available network technologies depending on coverage.
You may see:
This doesn't necessarily indicate a problem with your Figabytes eSIM.
Your device normally selects the best available supported connection.
If your signal becomes weak or mobile data stops working, try moving:
Wait a few moments for your phone to reconnect.
If you've recently moved between locations, your phone may still be connected to a weaker network.
To refresh the connection:
Then test your mobile data again.
Restarting your phone forces it to search for available mobile networks again.
After restarting, confirm:
Wait a few minutes and test your connection.
Your phone should normally select a supported network automatically.
Go to:
Settings → Cellular / Mobile Data → Figabytes → Network Selection
Make sure Automatic is turned on.
The menu varies by manufacturer, but generally go to:
Settings → Network & Internet / Connections → Mobile Networks → Network Operators
Enable Automatically Select Network.
If the automatically selected network has poor coverage in your location, another supported network may perform better.
Go to:
Settings → Cellular / Mobile Data → Figabytes → Network Selection
Turn Automatic off and wait for available networks to appear.
Go to your Network Operators settings and disable automatic network selection.
Your device will search for available networks.
Select another supported network for your Figabytes plan.
Not every network displayed by your phone will necessarily be available through your Figabytes eSIM.
If you're unsure which networks are supported, check your eSIM plan details or contact Figabytes Support.
If your Figabytes eSIM was working and suddenly loses coverage while you're moving, your device may be transitioning between network coverage areas.
Try:
If you've crossed into another country, also confirm that the new destination is included in your Figabytes plan.
Not necessarily.
If your eSIM works normally in one location but has weaker connectivity somewhere else, the issue is more likely related to local network coverage or conditions than the eSIM itself.
A configuration issue is more likely if your eSIM cannot connect anywhere within a supported destination.
Mobile network coverage can vary by location and local conditions, so continuous connectivity cannot be guaranteed in every building, road, rural area, or remote destination.
Your Figabytes eSIM relies on the coverage provided by supported local network partners.
Network availability and performance may therefore vary as you travel.
If you're planning to visit areas where mobile coverage may be limited:
This can help you stay prepared if mobile connectivity becomes temporarily unavailable.
If you're consistently unable to connect in an area where you expect coverage, contact Figabytes Support.
Please provide:
Our support team can help check the available network options for your eSIM.