
If you are struggling with a poor quality connection on a particular network, then we advise you manually search and select a different network. You will only be able to get an internet connection on the network(s) we offer a service on.
Apple I-phone / I-pad
- Go to "Settlings"
- Tap "Cellular / Mobile Data"
- Select the SIM you want to configure > Ensure "Turn On This Line" is on > Tap "Network Selection"
- Disable "Automatic"
- Choose the network you wish to connect to
- Your are now connected to the selected network.
Android
- Tap "Settings"
- Scroll down, tap "Connections"
- Tap "Mobile Networks"
- Tap "Network Operators"
- Select a SIM, in this example SIM 1
- Disable "Select Automatically"
- If this screen appears, tap "OK
- You are now connected to the selected network