How to activate your Figabytes eSIM

Activate your eSIM on iPhone or Android

This guide explains how to activate your Figabytes eSIM on iPhone and Android devices, including how to configure mobile data, enable roaming, and troubleshoot common setup issues.

Before you start

Before activating your eSIM, make sure:

• Your device supports eSIM
• Your phone is carrier-unlocked
• You are connected to stable Wi-Fi
• Your battery is above 30%
• You have your:
  • QR code
  • Or SM-DP+ Address and Activation Code

We also recommend temporarily disabling VPNs or hotspots during installation.

Important things to know

• Most eSIMs can only be installed on one device at a time
• Deleting an eSIM may require a replacement QR code
• Installing carefully helps avoid activation issues

Quick setup overview

1. Connect to Wi-Fi
2. Open device settings
3. Add your eSIM
4. Scan the QR code or enter details manually
5. Set Figabytes as your mobile data line
6. Enable Data Roaming if traveling

Activate your eSIM on iPhone

Option 1: Activate using a QR code

1. Open Settings
2. Tap Cellular or Mobile Data
3. Select Add eSIM or Add Cellular Plan
4. Tap Use QR Code
5. Scan your Figabytes QR code
6. Follow the setup instructions
7. Set the Figabytes line as your mobile data line
8. Enable Data Roaming if required

Activate manually on iPhone

If you received manual activation details:

1. Open Settings
2. Go to Cellular
3. Tap Add eSIM
4. Select Enter Details Manually
5. Enter:
   • SM-DP+ Address
   • Activation Code
   • Confirmation Code if provided
6. Complete setup and enable roaming if needed

Activate your eSIM on Android

Steps may vary slightly depending on your device manufacturer.

Samsung Galaxy devices

1. Open Settings
2. Tap Connections
3. Open SIM Manager
4. Tap Add eSIM
5. Select Scan QR code
6. Follow installation instructions
7. Set Figabytes as your mobile data line
8. Enable Data Roaming

Google Pixel devices

1. Open Settings
2. Tap Network & Internet
3. Select SIMs
4. Tap Add SIM
5. Choose Download a SIM instead
6. Scan your QR code
7. Complete setup and enable roaming if needed

Activate manually on Android

1. Open Add eSIM
2. Choose:
   • Enter activation code
   • Or Enter details manually
3. Input:
   • SM-DP+ Address
   • Activation Code
   • Confirmation Code if required
4. Save and complete activation

APN settings

Most devices automatically configure APN settings.

If mobile data does not work after activation:

On iPhone

1. Open Settings
2. Tap Cellular
3. Select Cellular Data Network
4. Enter the APN provided by Figabytes

On Android

1. Open Settings
2. Go to Mobile Networks
3. Open Access Point Names
4. Add or edit the APN settings

Leave other fields blank unless instructed otherwise.

How to confirm your eSIM is working

Your eSIM is active if:

• Signal bars appear next to the eSIM line
• Mobile data works with Wi-Fi turned off
• The Figabytes line shows as active in your SIM settings

Common activation issues

Activation failed or no network

Try the following:

• Connect to Wi-Fi
• Restart your phone
• Toggle Airplane Mode on and off
• Ensure Data Roaming is enabled

QR code not scanning

• Increase screen brightness
• Print the QR code if needed
• Request a replacement QR code if expired

No internet after installation

• Confirm Figabytes is selected for mobile data
• Add the APN manually
• Disable VPN services temporarily
• Restart the device

eSIM already in use

Most eSIM profiles can only be installed once. You may need a replacement QR code.

Moving your eSIM to a new phone

iPhone to iPhone

You may be able to use eSIM Quick Transfer if supported.

Android or cross-platform transfer

In most cases, you will need a new QR code to activate the eSIM on another device.

Do not remove the old eSIM until the new device is working correctly.

Remove or disable your eSIM

Remove the eSIM

iPhone

Settings → Cellular → Select eSIM → Delete eSIM

Android

Settings → SIM Manager → Select eSIM → Remove

Deleting an eSIM may permanently deactivate it.

Temporarily disable the eSIM

You can switch the eSIM off temporarily instead of deleting it.

Frequently asked questions

Will WhatsApp change?

No. Your WhatsApp account usually remains connected to your existing number unless you change it manually.

Can I use two SIMs at the same time?

Most modern devices support Dual SIM functionality using physical SIM and eSIM together.

Should Data Roaming be enabled?

Yes. Travel eSIMs typically require Data Roaming to be enabled.

Can I top up or extend my plan?

Availability depends on your eSIM plan. Check your Figabytes account for available top-up options.

Need help?

If you experience activation issues, visit Figabytes and contact support with:

• Your device model
• Operating system version
• Order ID
• Screenshots of your SIM and APN settings