Figabytes provides travel eSIM plans for destinations around the world. However, purchasing an eSIM may not be available when you are physically located in certain countries or regions.
These are known as restricted regions.
A restricted region does not necessarily mean that Figabytes has no eSIM coverage for that destination. It means that purchases cannot be completed while you are located in that region.
A restricted region is a country or territory where Figabytes restricts the purchase of eSIM plans.
Figabytes may apply these restrictions because of:
The list of restricted regions may change as regulations, provider requirements, or availability change.
Yes.
Currently, the United Arab Emirates (UAE) is a restricted purchase region for Figabytes.
This means that if you are physically located in the UAE, you may not be able to purchase a Figabytes eSIM.
This restriction applies to the location from which you are making the purchase, not simply the destination you want to visit.
Not necessarily.
There is an important difference between:
Purchase availability
Where you are allowed to purchase an eSIM.
and
Destination availability
Where an eSIM plan can be used.
A country being classified as a restricted purchase region does not automatically mean that Figabytes cannot offer connectivity for that destination.
Plan and destination availability can also change, so always check the Destinations section for currently available plans.
Some countries regulate how travel eSIMs and telecommunications services can be sold or distributed within their borders.
For this reason, Figabytes may need to restrict purchases originating from certain locations.
The restriction may therefore apply even when you're trying to buy an eSIM for a completely different destination.
For example, you could be located in a restricted region while trying to purchase an eSIM for Europe, Asia, or another destination. The purchase restriction may still apply because it is based on your current location.
If Figabytes detects that you're accessing the service from a restricted region, purchasing an eSIM may be unavailable.
You should not attempt to bypass regional restrictions.
Instead, you can check Figabytes again when you are in a location where purchasing is supported.
A purchase restriction and an existing eSIM are not necessarily the same thing.
If you purchased and installed your eSIM before entering the region, check My eSIMs for the current status of your plan.
Your ability to use an existing eSIM depends on factors including:
For this reason, purchasing an eSIM before traveling can be useful when your destination or departure location may have restrictions affecting eSIM purchases.
Top-up availability may also be affected by regional restrictions, provider requirements, and the specific eSIM plan.
If your eSIM supports top-ups, check My eSIMs to see whether the Top up option is currently available.
If you know you'll need additional data, consider topping up before entering a region where purchases may be restricted.
If you're traveling to or through a country where eSIM purchases may be restricted, purchasing your travel eSIM before your trip is recommended.
This gives you time to:
You can then activate or use the plan according to the activation conditions of your specific eSIM.
Not necessarily.
Restricted regions can change over time because telecommunications regulations, provider requirements, compliance rules, and eSIM availability can change.
Figabytes may therefore add or remove countries from the restricted-region list when necessary.
Regional restrictions help Figabytes operate in accordance with applicable requirements and the conditions established by telecommunications and eSIM providers.
Although restrictions can sometimes be inconvenient for travelers, they help ensure that eSIM services are offered appropriately in the markets where purchasing is supported.
The most important distinction is:
A restricted region is a purchase restriction and does not necessarily mean the destination has no eSIM coverage.
If you're traveling from or through a restricted region:
Currently, the United Arab Emirates is a restricted purchase region for Figabytes, but restricted regions may change over time.