Stay informed about your eSIMs and travel updates
Figabytes allows you to customize how and when you receive notifications. You can manage email and push notifications for important account activity, data usage alerts, travel updates, and promotional communications.
This guide explains the different notification types and how to update your preferences.
Where can I manage my notification settings?
You can manage your notification preferences by:
- Signing in to your Figabytes account
- Opening your profile settings
- Navigating to:
Profile → Preferences
From there, you can enable or disable eligible notification categories.
What notification types are available?
Transactional Notifications
Status: Required
Transactional notifications include important account and purchase-related updates, such as:
- Order confirmations
- Purchase receipts
- Invoice notifications
- Top-up confirmations
These notifications are essential for managing your purchases and cannot be disabled.
Data Usage Alerts
Receive notifications when your eSIM data usage reaches important milestones.
Alerts may be sent when you've used:
- 50% of your data bundle
- 80% of your data bundle
- 100% of your data bundle
These notifications help you avoid unexpectedly running out of data while traveling.
Personality & AI Updates
Receive personalized travel content based on your selected travel personality.
These updates may include:
- Travel greetings
- Destination insights
- Cultural recommendations
- Personalized travel tips
You can enable or disable these notifications at any time.
Marketing & Destination Updates
Stay informed about the latest Figabytes news and travel offers, including:
- New destination launches
- Seasonal promotions
- Travel deals
- Product announcements
- Company updates
These notifications are optional and can be turned on or off whenever you choose.
Why should I keep data usage alerts enabled?
Data usage alerts help you:
- Monitor consumption while traveling
- Avoid running out of data unexpectedly
- Plan top-ups when needed
- Stay connected throughout your trip
They are especially useful for travelers using limited-data plans.
Can I turn notifications off?
Yes.
Most notification categories can be enabled or disabled individually according to your preferences.
However, transactional notifications remain active because they contain important information related to your purchases and account activity.
Will I still receive order confirmations?
Yes.
Order confirmations, receipts, and other essential account notifications are always sent to ensure you can access important information about your purchases.
Important things to know
- Transactional notifications cannot be disabled
- Notification preferences can be updated at any time
- Data usage alerts help monitor your remaining data
- Marketing communications are optional
- Preferences are linked to your Figabytes account
Need help with notifications?
If you're experiencing issues receiving notifications or need assistance managing your preferences, contact Figabytes Support for help.