Figabytes eSIMs are designed to work on devices that use standard operating systems and security settings. If your device is jailbroken (iOS) or rooted (Android), you may experience issues with installation, activation, or connectivity.
This article explains what to expect when using a Figabytes eSIM on modified devices and what we recommend for the best experience.
What Does Jailbroken or Rooted Mean?
Jailbroken (iOS): The device has been modified to remove Apple’s built-in software restrictions
Rooted (Android): The device has been modified to gain full system-level access
While these modifications allow advanced customization, they can interfere with network, security, and system services.
Does Figabytes Support Jailbroken or Rooted Devices?
No.
Figabytes does not officially support eSIM usage on jailbroken or rooted devices.
Because system-level changes can affect:
Network configuration
eSIM provisioning
Security checks
Payment and activation processes
we cannot guarantee reliable performance on modified devices.
What Issues Might Occur?
On jailbroken or rooted devices, you may experience:
eSIM installation failures
Activation errors
Network connection issues
Data not working despite signal bars
Security or verification errors
These issues are often caused by altered system permissions.
What Do We Recommend?
For the best experience with Figabytes eSIMs:
Use a device with its original operating system
Avoid jailbreaking or rooting your device
Keep your device software up to date
If your device was previously jailbroken or rooted, restoring it to factory settings may help — but results are not guaranteed.
Will Figabytes Support Help on Modified Devices?
Figabytes support can offer general troubleshooting guidance, but:
We may not be able to resolve issues caused by system modifications
Some problems may be outside our control
For reliable connectivity, using a standard, unmodified device is strongly recommended.
Important Notes
eSIM compatibility depends on both hardware and software
System modifications may block required network processes
Modified devices may pose security risks
Need Help or Have Questions?
If you’re unsure whether your device is suitable for a Figabytes eSIM or need help choosing the right setup, the Figabytes support team is happy to assist.
