iPhone Not Connecting to Your Figabytes eSIM? Here’s How to Fix It

If you’ve installed your Figabytes eSIM but your iPhone still won’t connect to mobile data or the network, don’t worry — this is one of the most common issues Apple users experience.
The good news: it’s almost always fixable with a few quick steps.

This guide covers the most reliable solutions for iPhone (iOS 15 – iOS 18+).

🔍 Why Your Figabytes eSIM Might Not Connect

Common causes include:

• Data line not set to the Figabytes eSIM

• Data Roaming turned OFF

• Missing or incorrect APN

• Weak signal or network congestion

• Airplane Mode stuck

• VPN or security app blocking mobile data

• eSIM installed but not activated (still “pending”)

• Your destination country isn’t part of your plan

• iOS glitch after installation

Below are the exact steps to fix each situation.

✅ Fix 1 — Set Your Data Line to Figabytes

Your iPhone may still be using your physical SIM for data.

1. Go to Settings

2. Tap Mobile Data

3. Under Mobile Data Line, select Figabytes

If it says “No Connection,” continue with the next steps.

✅ Fix 2 — Turn ON Data Roaming

Travel eSIMs require roaming to function.

1. Settings → Mobile Data

2. Tap your Figabytes eSIM

3. Turn Data Roaming ON

Important:
Your home SIM should keep Data Roaming OFF, otherwise you’ll get roaming charges.

✅ Fix 3 — Turn the Figabytes Line OFF → ON

This forces your iPhone to re-register with the network.

1. Settings → Mobile Data

2. Tap Figabytes

3. Toggle Turn On This Line OFF

4. Wait 5 seconds

5. Toggle it ON again

✅ Fix 4 — Restart & Refresh Network

A simple reset solves most post-install issues.

1. Turn Airplane Mode ON → wait 10 seconds → turn OFF

2. Restart your iPhone

3. Try loading a webpage again

✅ Fix 5 — Add the APN Manually

If the APN didn’t load automatically, your data will not start.

1. Settings → Mobile Data

2. Tap Mobile Data Network

3. Enter the APN provided in your Figabytes order email

4. Scroll down and enter the same APN under Personal Hotspot

5. Restart your phone

This step alone fixes 70% of “no data” issues.

✅ Fix 6 — Turn Off VPN / Private Relay / Firewalls

VPNs often block roaming networks.

Turn OFF:

• VPN (Settings → VPN → Off)

• Apple Private Relay

• Third-party security apps

• Ad-blockers with network filters

Then test again.

✅ Fix 7 — Check Your Coverage Location

Your eSIM will not connect until you are physically inside a supported country.

Example:
If you bought a France eSIM and are still in UAE, the eSIM will install but will not connect until you reach France.

✅ Fix 8 — Check Signal / Try Different Network Mode

If signal is weak:

• Stand near a window

• Disable 5G if needed:
  Settings → Mobile Data → Figabytes → Voice & Data → 4G

• Toggle Airplane Mode again

Sometimes switching from 5G to 4G can restore stable data.

🔄 Fix 9 — Reset Network Settings

Use only if other methods fail.

Settings → General → Transfer or Reset → Reset Network Settings

This removes saved Wi-Fi networks but often fixes stuck eSIM states.

🛑 Fix 10 — Check If Your Device Is Carrier-Locked

iPhones locked to a carrier cannot use travel eSIMs.

Settings → General → About → Carrier Lock

If it says:

• “No SIM restrictions” → ✔️ unlocked

• Anything else → ❌ locked (contact your carrier to unlock)

❤️‍🩹 Fix 11 — Your eSIM May Be Corrupted

If the installation was interrupted or the eSIM was deleted accidentally, it may be unusable.

In that case:
➡️ Contact Figabytes Support for a replacement eSIM.

🧭 Quick Checklist (Save This!)

To connect successfully, make sure:

• Mobile Data → Figabytes

• Data Roaming ON

• APN added correctly

• VPN OFF

• Device is unlocked

• You are in a supported country

• Airplane Mode toggled

• Phone restarted

If all above are correct, your Figabytes eSIM should connect within seconds.

📩 Need Help?

Send us:

• Your iPhone model

• iOS version

• Screenshots of:

  • Mobile Data settings

  • SIMs page

  • Mobile Data Network (APN)

• Your order ID

Our team will get you connected quickly.