How to Manually Select a Network on Your Figabytes eSIM (Branding & Connection Troubleshooting)

Sometimes your Figabytes eSIM may show a different network name, appear as a “Generic Profile,” or struggle to connect automatically. This usually happens because your phone is connected to the wrong roaming partner or the network was not selected correctly.

The good news?
You can fix this quickly using Manual Network Selection.

This guide explains how to manually choose the correct network on iPhone and Android, and how to resolve branding or connection inconsistencies.

🔍 Why Manual Network Selection Is Important

Your Figabytes eSIM automatically connects to supported local networks in each country.
However, your device might attempt to connect to a:

• Weak roaming partner

• Non-supported network

• Congested tower

• Incorrect fallback network

This may result in:

• No mobile data

• Slow speeds

• Wrong operator branding shown on screen

• “No service” or “Registration failed” errors

Manually selecting the correct partner network solves this instantly.

🌍 Step 1 — Check the Recommended Network for Your Country

Your Figabytes order confirmation includes the recommended network(s) for your destination.
Examples:

• USA → AT&T / T-Mobile

• UK → O2 / Vodafone

• Europe → Varies by country

• UAE → Etisalat / du

You will need this information before selecting manually.

📱 Step 2 — Manual Network Selection on iPhone

1. Open Settings

Go to:
Settings → Mobile Data → Figabytes eSIM

2. Turn OFF Automatic Selection

Tap Network Selection
Toggle Automatic OFF

3. Wait for the list of networks to load

You will see all networks available in your current location.

4. Choose the Correct Partner Network

Select the network recommended for your Figabytes plan.

5. Restart Your iPhone

This ensures the new registration completes properly.

6. Test Mobile Data

Open Safari or Maps to confirm connection.

🤖 Step 2 — Manual Network Selection on Android

(Android menu names vary slightly by brand — Samsung, Pixel, Xiaomi, Oppo, etc.)

1. Open Settings

Go to:
Settings → Network & Internet → SIMs → Figabytes

2. Select Preferred Network Type

Switch temporarily to 4G/LTE only if 5G is unstable.

3. Open Network Selection Menu

Tap Network Operators or Choose Network Manually

4. Turn OFF Automatic

Disable automatic selection.

5. Pick the Correct Network

Choose the partner network recommended for your Figabytes plan.

6. Restart Your Phone

Then toggle Airplane Mode ON → OFF.

7. Test Mobile Data

🛠️ Troubleshooting Branding & Display Issues

Sometimes your phone may show:

• Wrong network name

• Blank network name

• “Figabytes” not appearing as expected

• eSIM displaying a generic carrier label

This is normal.
Branding is controlled by the host network your device is roaming on.

Fix:

Manual network selection usually corrects this.
If branding still looks unusual but data works fine, there is no issue with your eSIM.

❗ If Manual Selection Doesn’t Fix the Issue

Try the following:

1. Restart the Device

Simple, but very effective.

2. Toggle Airplane Mode

ON → wait 10 seconds → OFF

3. Check APN Settings

Ensure the APN from your Figabytes order is entered correctly.

4. Disable VPN / Private DNS

These can block roaming networks.

5. Switch Network Mode

• Try LTE/4G only

• Try toggling 5G ON/OFF

6. Move to an Area With Better Signal

Weak signal can cause network registration to fail.

🧩 Still Not Connecting?

It may indicate:

• The wrong partner network was selected

• Your eSIM line is disabled

• You are outside a supported region

• The eSIM profile is corrupted

• Your device is carrier-locked

Contact Figabytes Support with the following:

• Device model

• iOS/Android version

• Country you are in

• Screenshot of available networks

• Screenshot of Settings → SIMs / Mobile Data

• Your order ID

We’ll guide you to the correct network or issue a replacement eSIM if needed.

🎉 Summary

Manual network selection helps fix:

• No signal

• Slow speeds

• Incorrect network branding

• Unstable connection

• Registration errors

In most cases, simply choosing the correct partner network brings your Figabytes eSIM online instantly.