Android Not Connecting to Your Figabytes eSIM? Here's How to Fix It

If your Figabytes eSIM is installed on your Android device but you still can’t connect to mobile data, don’t worry — this is one of the most common issues across Samsung, Google Pixel, Xiaomi, Oppo, and other Android models.

The good news?
Most connection problems can be fixed in a few quick steps.

Below is the complete troubleshooting guide for Android users.

🔍 Why Your Figabytes eSIM May Not Be Connecting

Common causes include:

• Figabytes is not set as the mobile data SIM

• Data Roaming is OFF

• APN not added or incorrect

• VPN or firewall blocking the network

• Weak signal in your location

• eSIM installed but not activated yet

• You’re not in a country included in your plan

• Android radio glitch after installation

Let’s fix it step-by-step.

✅ Fix 1 — Set Figabytes as Your Main Data SIM

This is the #1 cause of no-connection issues.

1. Go to Settings

2. Tap Network & Internet or Connections

3. Select SIMs

4. Set Mobile Data → Figabytes

If another SIM is selected, your phone won’t use Figabytes for data.

✅ Fix 2 — Turn ON Data Roaming

Travel eSIMs require roaming; otherwise, data will not work.

1. Settings → SIMs

2. Select Figabytes

3. Turn Data Roaming ON

This alone fixes most connection issues.

✅ Fix 3 — Turn the eSIM Line OFF → ON

This forces your device to reconnect to the roaming network.

1. Settings → SIMs

2. Tap Figabytes

3. Disable → wait 5 seconds → Enable

4. Try browsing again

✅ Fix 4 — Add the APN Manually

Some Android phones do not auto-load APN settings.
Use the APN provided in your Figabytes order email.

1. Go to Settings → Mobile Networks

2. Tap Access Point Names (APN)

3. Add a new APN

4. Enter the Figabytes APN exactly

5. Save → Restart phone

6. Toggle Airplane Mode ON → OFF

If APN is wrong or missing, mobile data will not activate.

✅ Fix 5 — Turn Off VPN, Private DNS, or Security Apps

These services can block roaming traffic.

Turn OFF:

• VPN

• Private DNS

• Firewall apps

• Ad-blockers using network filtering

Then test again.

✅ Fix 6 — Restart Your Phone

Simple, but effective — especially after installation.

1. Hold power → Restart

2. Turn Airplane Mode ON

3. Wait 10 seconds

4. Turn Airplane Mode OFF

Try loading a webpage.

✅ Fix 7 — Check Your Signal Strength

If you have 0–1 bars, the device might be struggling to register.

Try:

• Moving near a window

• Switching between 5G / 4G / LTE

• Toggling Airplane Mode

In many regions, 4G is more stable for data roaming.

✅ Fix 8 — Check If You Are in a Supported Location

Your Figabytes eSIM will only connect when you are in a country included in your plan.

Examples:

• A Europe plan will not connect in UAE

• A USA plan will not activate in Turkey

You can install early, but connection begins only at destination.

🔄 Fix 9 — Reset Network Settings (Last Resort)

This clears corrupted settings.

1. Settings → System

2. Tap Reset Options

3. Choose Reset Wi-Fi, Mobile & Bluetooth

(This will erase saved Wi-Fi networks.)

Reconnect and test again.

🛑 Fix 10 — Check If the Phone Is Carrier Locked

Locked Android phones cannot use travel eSIMs.

Test with another SIM card:

• If it works → unlocked

• If you see “Network Locked” → locked

You’ll need to request an unlock from your carrier.

❤️‍🩹 Fix 11 — eSIM May Be Corrupted

If:

• Installation was interrupted

• You deleted the eSIM

• The eSIM was previously used or activated

…it may no longer function.

➡️ Contact Figabytes Support for a replacement eSIM.

🧭 Quick Checklist (Android)

Make sure:

• Data SIM → Figabytes

• Data Roaming ON

• APN added

• VPN OFF

• Phone unlocked

• You’re in a supported country

• Airplane Mode toggled

• Phone restarted

If these are correct, your Figabytes eSIM should connect within seconds.

📩 Need Help?

Send Figabytes Support:

• Your device model

• Android version

• Screenshots of:

  • SIMs page

  • Mobile Data page

  • APN settings

• Your order ID

We’ll get you connected quickly.